Provence West

Client Comments

Although every property is personally previewed before being added to the Provence West portfolio, we also actively seek feedback from our clients regarding their experience at the rental home, their interaction with its owners, their perception of the village and local sites, and the accuracy of the information we provide. We act quickly whenever a client expresses a concern or criticism in an ongoing effort to ensure that the experience of future clients is the best that we can make it...our passion is "all things French," and we want you to share that passion!

Please take the time to read the following sample of comments and compliments we have received from our clients...as we are fortunate enough to work with many travelers to France time and time again, we must be doing something right! We also invite you to read the comments following the description of each property to get our clients' specific insights...there is no better way to get a sense of the flavor and character of a property and its setting then to share the experiences of someone who has actually stayed there!

A few comments from previous (and returning!) Provence West clients...

"You interface with people extremely well and never seemed hurried...the written material you provide with suggestions, etc., is first class and we found it much more helpful than the 'travel book' suggestions. Your knowledge of your properties and the ability you have to suggest the 'right places' is extraordinary. Thank you!
--J. & D. L, Edina, Minnesota

"Everything was truly outstanding. The villa, the staff, the service provided by Marguerite and Provence West...Formidable! The personal comments and insights from Marguerite prior to booking were indispensable...she was outstanding...so hands-on and service oriented, which is a rarity today...I cannot recommend Provence West enough to discriminating travelers who want the very best!"
D.D., Hinsdale, Illinois

"Your service and information (were) great...(it) really guided us well on our travels in Provence."

J.G., Pasadena, Maryland

"...My experience with Provence West was terrific. I must admit that I was a little nervous because I had never rented an apartment using the internet. My family and I felt you went above and beyond to make our stay comfortable. Thank you again...I will gladly recommend Provence West to my friends."
M.R., Belevedere, California

"Provence West is a well-run company that helps renters find the right place. It fulfilled all our needs, and we will surely use their services again. Hard to find a flaw! A.K., Edmonton, Alberta, Canada

"Upon receiving your envelope of information, I, personally, was curious to know how you would introduce how to travel in my native land. I must tell you I would have practically nothing to add to your suggestions! Since coming to live in the US, I no longer count the number of times that I am called upon to design the itineraries to France for friends and friends of friends. Your Indispendable Guide is, in my opinion, everything that a traveler would need to know in order to appreciate and understand France. You have been extremely thorough in every aspect of daily life for a tourist who aspires to live for a short while la vie comme les francais. Many subtle details in this guide tell me also that the person who wrote it know and have a true attachment for France and a generous desire to share it with others. Thank you again for allowing all of us, through your business, to make our stay in Provence, easy, comfortable and rich in good memories."
P.A., North Carolina

"We were very impressed with the assistance, informational materials, and professional service we received from Provence West. Having recently worked directly with European agencies on such rentals, it was extra pleasant to get good ol' US customer service along with the great product."
E. G., Paris, France

"I thank you sincerely, from the bottom of my heart for all your assistance and suggestions. You are great to deal with and a true comfort."
M. R., Brookline, Massachusetts

"I loved the list of markets and sights you sent in the information -- having some personal recommendations made a huge difference."
I. D., Bainbridge Island, Washington

"Thank you for convincing me to go with this property. To me, the greatest service Provence West provided was to match us up (sort of like a property dating service) with rentals that were best suited to our tastes and desires. My trust in your judgment was well-placed."
M. C., Moss Beach, California

"Your service was extremely prompt, informative, we had a sense of France before we arrived."
R. J., Atascadero, California

"I sing your praises and know that any house you rent (to us) will be to our liking."
B. B., Southport, Maine

"We all had a fabulous vacation. I will definitely use Provence West, Ltd. when we return to France."
M. L., Redmond, Washington

"Wonderful! We've never received info like yours from the other rental companies we've used. Your service is a huge plus..."
E. & A. O., Mobile, Alabama

"Your service was prompt and your wealth of information was wonderful. Thank youfor making my Paris stay pleasant!"
E. G., St. Paul, Minnesota

"Five-star personal service...(the) information was complete and helpful..."
A. & T. K., Harrisburg, Pennsylvania